SUPREMASEA strengthens its digitalization journey through its partnership with KEPLERO AI. An intelligent virtual assistant is now active on the site that can respond to user requests 24/7 in 6 languages. An evolved solution that improves the browsing experience, optimizes response times, and ensures consistent support for customers and partners around the world.
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An active 24/7 virtual assistant, in 6 languages, for immediate and ongoing support.
Artificial intelligence and process digitization
The integration of KEPLERO AI represents a further step in Supremasea's service automation and optimization process. The adoption of artificial intelligence-based technologies allows for faster, more precise, and more effective dialogue with users, improving request management and information usability.
A strategic investment that confirms the company's commitment to evolved digital solutions, capable of supporting growth and responding to the needs of an increasingly connected market.
How the smart chatbot works
The virtual assistant is integrated directly into the SUPREMASEA site and operates as an intelligent digital switchboard. Through a simple and intuitive interface, it guides the user in searching for information on products, services, contacts and technical insights. The system processes requests in real time, providing immediate and relevant responses. In case of specific needs, it correctly directs the request to the company referents, ensuring continuity and precision in the service.
Benefits for the user
- Active 24/7 support, without interruptions
- Immediate responses and zero waiting times
- Assistance available in 6 languages
- Quick access to technical and commercial information
- Guided and more intuitive navigation
- Greater efficiency in handling requests
With the introduction of KEPLERO AI, Supremasea confirms its vision oriented towards innovation and continuous improvement of services.
Digitalization and automation become concrete tools to offer an increasingly efficient, accessible and international experience. A further step towards an evolved service model, capable of combining technology and expertise with customer service.
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VAT Number: 00954820163
Social Capital: € 1.000.000,00 paid-in
Chamber of Commerce Registration: Bergamo no. 195059
ATECO Code: 22.21
LEI Code: 815600F45B22CA44EC72